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Shipping
Shipping of our dolls is discrete. She is packed in an unmarked brown card-board box without anything indicating what the contents are in any way.
Your doll is vacuum packed to take less space and arrives in a box that is about the size of a microwave oven.
After unpacking her she will expand to her final size. Do not use sharp objects like knives or scissors to open the box.
The Valentina Girls ship from Sweden and usually take about 2 weeks to arrive to most locations in the world. Within Europe it usually takes less than a week.
SHIPPING METHODS AND CHARGES
We offer 2 shipping methods to most destinations; Standard and Expedited. Standard goes via the postal service and usually takes a few days within Europe, and usually about 10 days via air to North America, Australia, and New Zealand. Standard shipping works great to any destination in Europe, USA, Canada, Australia, Japan, New Zealand. So far we haven't lost a single doll this way. In the unlikely event that a shipment would get lost it is insured by the postal service and we would send another one to you. If your country's postal service has a tracking system your shipment is perfectly safe and will arrive.
Expedited shipping goes by UPS, or other couriers to some countries and takes about half as long. We only recommend this shipping method to customers who need their dolls very fast or customers who are in countries with unreliable postal service.
The shipping charge depends on the weight of your doll and where in the world you live. Some options like larger breasts or extra stuffing increase the weight a bit and then the shipping cost goes up a little bit too.
To get the exact shipping cost for your doll add everything you want to order into the shopping cart without paying, when you select your country you will see your exact shipping charge.
Here are the charges for the most common orders as of recently, please keep in mind that these numbers are subject to change. For exact current charges please look in the shopping cart.
| STANDARD SHIPPING | EXPEDITED SERVICE |
| Inside Europe | Outside Europe | Inside Europe | USA | Canada | Other Countries |
| Small Doll (example Catalina Cuddle) | USD 27.60 | USD 39.08 | USD 64 | USD 90 | USD 110 | USD 192 |
| Large Doll (example Palomina Super) | USD 32.60 | USD 47.42 | USD 80 | USD 93 | USD 143 | USD 256 |
| Travel Doll | USD 17.73 | USD 17.73 | USD 64 | USD 90 | USD 110 | USD 192 |
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